— Legal
Return & Refund Policy
Last updated: September 2026
Important: this site doesn't process orders, payments or returns. All purchases happen through the official Horse Peak Gelatin order page, and any return must go through the official seller directly. This page summarises what we could confirm about their published guarantee — and, just as importantly, what we couldn't.
What's confirmed
The official page states a 60-day money-back guarantee, running from your purchase date.
What we could not confirm
The material we reviewed did not include a specific return address, a dedicated refund email, restocking-fee terms, or a step-by-step return process. We're not able to publish details the brand itself hasn't made available to us — and we'd rather tell you that plainly than guess.
What to do before you order
- Screenshot or save the guarantee terms shown on the checkout page at the time you order — policies can change.
- Keep your order confirmation email; it's likely the record that matters if you need to request a refund.
- Contact [email protected] directly to get the current return process in writing before you rely on it.
- Remember the guarantee window (60 days) is shorter than the 180–210 days the brand itself recommends for judging results — factor that into which package you choose.
Subscription charges
Some affiliate checkout flows include an opt-in "subscribe & save" tickbox for recurring billing. If you only want a one-time purchase, read the checkout page carefully and leave that box unchecked.